Student Ticket Terms

TICKET PAYMENT AND DELIVERY (APPLIES TO GROUP BOOKINGS)

Booking and payment

• Attendance numbers and full payment is due three weeks prior to your performance date.
• A payment for a booking made within two weeks of a performance date is due at time of the booking.
• Ticket orders unpaid by payment date will be released for sale.
• Payment can be made by credit card or cheque (payable to Playhouse Theatre Company).
• Prices are in Canadian funds and include G.S.T.
• Refunds after your payment cannot be processed.
• Exchanges after your performance date cannot be processed.

Tickets by post or courier

• Upon payment, tickets will be mailed unless we are unable to mail tickets in time, depending on your mailing address and performance date.
• There is no additional mailing charge.

Tickets in person at the Playhouse Production Centre on 127 East 2nd Avenue

• The group contact or designate who originally made the booking should arrive at the Playhouse Theatre Company’s production centre. For hours of operation click here.
• Tickets will be entrusted only to the group contact or designate who originally made the booking.

Tickets in person at the Playhouse Theatre's Box Office

• The group contact or designate who originally made the booking should arrive at the Playhouse Theatre’s box office, located on Hamilton and Dunsmuir, which opens two hours prior to the show. To avoid delays and line-ups, we strongly recommend picking up your tickets no later than half an hour prior to the show.
• Tickets will be entrusted only to the group contact or designate who originally made the booking.

Student pricing applies to those under the age of 25 or full time students with a valid student ID.